VendorGuard: ERP Vendor Evidence & Remediation Desk
8/10
Demand Score
Executive pressure to hold vendors accountable ahead of renewals and during critical outages.
8/10
Blue Ocean
Competition Level
$2k-10k
Price/Month
Predicted customer spend
2 days
Time to MVP
Difficulty: Moderate
The Problem
Vendor-Specific Complaints
Competitor Landscape
- Jira Service Management
- Icertis CLM
- Ironclad
- Zylo
- Gartner Peer Insights (advisory, not operational)
Must-Have Features for MVP
Click‑to‑repro capture: logs, config, minimal dataset snapshot
SLA monitor with breach detection and penalty calculator
Contract clause scanner and playbooks for escalation paths
Auto‑drafted vendor tickets with supporting evidence and severity mapping
Interim remediation micro‑services (workarounds, scripts, UI patches)
Credit recovery workflow integrated with AP/AR
Vendor scorecards and heatmaps across business units
⚠️ Potential Challenges
- Legal approvals for sharing data with vendor
- Limited vendor cooperation on non‑standard artifacts
- Mapping contracts with complex amendments
- Security reviews for data snapshots
Risk Level: Minimal
🎯 Keys to Success
- Time‑to‑resolution per severity
- # of issues with full reproduction assets
- Value of credits/penalties recovered
- Reduction in issue reopen rates
- Stakeholder satisfaction with vendor responsiveness
Ready to Build This?
This moderate-difficulty project could be your next micro-SaaS success.