UserVoice ERP
6/10
Demand Score
Companies lose 20-30% productivity due to unresolved ERP usability issues. User frustration leads to shadow IT and compliance risks.
9/10
Blue Ocean
Competition Level
$199-699
Price/Month
Predicted customer spend
45 days
Time to MVP
Difficulty: Easy
The Problem
A specialized feedback aggregation and prioritization platform that automatically collects, analyzes, and ranks ERP user complaints from multiple channels (tickets, forums, emails, Slack). It uses NLP
🔗 Validated by Real User Complaints
This problem has been verified through 1 real user complaints:
Competitor Landscape
- UserVoice - Generic feedback tool without ERP focus
- Pendo - Product analytics without complaint aggregation
- WalkMe - Digital adoption without feedback analysis
- ServiceNow - IT ticketing without intelligent prioritization
Must-Have Features for MVP
Multi-channel complaint aggregation
NLP-powered issue categorization
Business impact calculator
Automated improvement roadmap generation
⚠️ Potential Challenges
- Integrating with various communication channels
- Ensuring user privacy and data protection
- Building accurate impact estimation models
Risk Level: Minimal
🎯 Keys to Success
- Easy integration with existing help desk systems
- Clear visualization of pain point trends
- Direct link to productivity improvements
Ready to Build This?
This easy-difficulty project could be your next micro-SaaS success.