RunbookSense — Living SOPs and Downtime Guard for ERPs
8/10
Demand Score
Documentation gaps and unnoticed system changes cause costly downtime and rework in core ERP workflows.
7/10
Blue Ocean
Competition Level
$250-1k
Price/Month
Predicted customer spend
6 days
Time to MVP
Difficulty: Moderate
The Problem
A ‘living documentation’ and verification layer for ERPs (NetSuite, SAP B1, Odoo, Acumatica) that turns real user actions into structured, executable SOPs and continuously validates them against your
Competitor Landscape
- WalkMe
- Whatfix
- Scribe
- Tango
- Dozuki
Must-Have Features for MVP
Auto‑capture to structured SOPs with redaction
Executable runbooks with step validation
Synthetic test runs in sandbox/off‑hours
In‑app JIT guidance and role‑based playbooks
Downtime and permissions drift monitoring
Versioning and audit trails
NetSuite/SAP B1/Odoo/Acumatica connectors
⚠️ Potential Challenges
- DOM/API changes across ERP versions
- Security policies for capture and playback
- Accurate PII masking and access controls
- User adoption across departments
Risk Level: Low
🎯 Keys to Success
- Fewer incidents tied to process errors
- Faster onboarding and cross‑training
- Early alerts on breaking ERP changes
- Quantified reduction in downtime minutes
Ready to Build This?
This moderate-difficulty project could be your next micro-SaaS success.