MetricLayer for CRM
8/10
Demand Score
Leaders lack trustworthy, timely metrics; teams export to spreadsheets, creating conflicting KPIs and missed targets.
7/10
Blue Ocean
Competition Level
$499-3k
Price/Month
Predicted customer spend
9 days
Time to MVP
Difficulty: Moderate
The Problem
Order and Customer Management Limitations:
Competitor Landscape
- Tableau CRM (CRM Analytics)
- Looker
- Mode
- Metabase
- Sigma
- ThoughtSpot
- Lightdash
- Equals
Must-Have Features for MVP
Semantic metrics layer with versioned metric definitions
Auto-built star schema and incremental models
Report correctness tests and data reliability SLA
NLQ with governed vocab and lineage
Prebuilt QBR/board deck generator
Warehouse acceleration (Snowflake/BigQuery) and in-CRM dashboards
Row-level security mirroring CRM perms
API for metrics in external tools
⚠️ Potential Challenges
- Complex custom object models in each CRM
- User permissions and row-level security
- Blending CRM with finance/product data
- NLQ accuracy and guardrails
- Caching and performance at scale
Risk Level: Minimal
🎯 Keys to Success
- Single source of truth for revenue metrics in 2 weeks
- 90% reduction in spreadsheet exports
- Dashboards load in <3s with caching
- Executive trust via tested, versioned metrics
- Easy extensibility without BI team bottlenecks
Ready to Build This?
This moderate-difficulty project could be your next micro-SaaS success.