GhostLogger — Zero-Touch CRM Activity Capture
10/10
Demand Score
Reps aren’t logging consistently, corrupting pipeline visibility and forecast; leadership can’t coach or prioritize without accurate activity data.
8/10
Blue Ocean
Competition Level
$499-5k
Price/Month
Predicted customer spend
12 days
Time to MVP
Difficulty: Hard
The Problem
Shopify Community Forums:
Competitor Landscape
- Salesforce Einstein Activity Capture
- Gong activity logging
- Scratchpad
- Dooly
- Ebsta
- Groove
- Microsoft Sales Copilot
Must-Have Features for MVP
On-device transcription for voice notes/calls (Whisper/Vertex)
Deterministic entity resolution and duplicate prevention
Gmail/Outlook/Zoom/Teams/dialer capture
Inline sidecar with safe-write previews and field nudges
Admin mapping studio for custom objects/fields
Robust audit log and rollback
Sandbox mode for safe rollout
PII redaction and data minimization
⚠️ Potential Challenges
- Email/calendar admin consent in large tenants
- Call recording/transcription consent by region
- CRM API rate limits and validation rules
- Reliable entity resolution for custom CRM schemas
- Security reviews and data residency
Risk Level: Moderate
🎯 Keys to Success
- >90% of emails/meetings/calls logged in CRM
- <30 seconds average manual entry per rep/day
- Reduction in duplicate/incorrect records
- Improved forecast accuracy and pipeline coverage
- High rep adoption (>80% DAU)
Ready to Build This?
This hard-difficulty project could be your next micro-SaaS success.