ErgoChange: ERP Adoption Intelligence & Shadow Process Detector
9/10
Demand Score
ERP go-lives stall without adoption; immediate need to reduce helpdesk volume and rework post cutover.
8/10
Blue Ocean
Competition Level
$2k-15k
Price/Month
Predicted customer spend
12 days
Time to MVP
Difficulty: Hard
The Problem
SaaS that ingests ERP usage telemetry (SAP Fiori/WebGUI, Oracle Cloud/EBS, NetSuite, Dynamics 365) plus helpdesk tickets, calendar data, and Slack/Teams chats to auto-generate role-specific change pla
🔗 Validated by Real User Complaints
This problem has been verified through 3 real user complaints:
Competitor Landscape
- WalkMe
- Whatfix
- Apty
- Pendo
- Prosci ADKAR (methodology)
Must-Have Features for MVP
Role-level adoption telemetry and friction mapping
Change Debt scoring per module
Shadow process detection (file/RPA/email pattern scanning)
Micro-learning and in-app nudges inside ERP
Auto-generated comms and training plans
Risk heatmaps and KPI dashboards
Teams/Slack nudge delivery and feedback loops
A/B testing of interventions
⚠️ Potential Challenges
- ERP UI variations and customizations
- Security reviews for browser extension/plug-in
- Data privacy for sentiment and telemetry
- Change fatigue among users
Risk Level: Low
🎯 Keys to Success
- Deploys in days without ERP code changes
- Measurable lift in task completion and reduction in tickets
- ERP-specific playbooks per module (e.g., P2P, OTC, MRP)
- Low-friction UX with minimal user disruption
- Executive-ready ROI reporting within first 30 days
Ready to Build This?
This hard-difficulty project could be your next micro-SaaS success.