Delegated Staff & Buyer Hierarchies (RBAC/ABAC Overlay)

E-commerce Platforms
🔥
8/10
Demand Score
Seat caps and coarse roles cause operational bottlenecks and compliance gaps for audit‑heavy B2B sellers.
🌊
8/10
Blue Ocean
Competition Level
💰
$399-2k
Price/Month
Predicted customer spend
⏱️
9 days
Time to MVP
Difficulty: Hard

The Problem

3. Restrictions on User/Staff Accounts

Competitor Landscape

  • Native Shopify/BigCommerce/Magento staff roles (limited)
  • Okta/Entra ID (generic IAM, not commerce‑aware)
  • Locksmith/wholesale gating apps (catalog focus)
  • Shopify B2B company permissions (limited)

Must-Have Features for MVP

Role templates and ABAC policy engine (resource-, attribute-, and context‑aware)
Company hierarchies, spend limits, and approval chains
Checkout hold/release via policy webhooks
CSR impersonation with consent banners and session scoping
SSO + SCIM provisioning and deprovisioning
Comprehensive audit trails and export to SIEM
Chrome/Edge extension to surface controls in admin UI

⚠️ Potential Challenges

  • Securing impersonation flows and buyer consent
  • Maintaining least‑privilege while enabling speed
  • Platform API rate and permission boundaries
  • Change management for staff adopting new roles
  • Legal review for acting-on-behalf features

Risk Level: Moderate

🎯 Keys to Success

  • Passes enterprise security reviews (SOC 2, SSO, SCIM)
  • Setup wizard maps existing staff to policies in under 60 minutes
  • Provable reduction in unauthorized changes and chargebacks
  • No perceived latency added to checkout or admin flows

Ready to Build This?

This hard-difficulty project could be your next micro-SaaS success.